The short version: this website collects very little, and analytics only with your consent. No accounts, no advertising trackers, no data sold to anyone. Google Analytics runs only if you press “Accept analytics”. What you type into a form reaches us only when you press send: the demo and ebook forms through our hosting provider, newsletter sign-ups through our email provider.
Last updated: October 9, 2026 · Applies to the marketing website at claimvision.ai only
This website is operated by Decision Agency OÜ (Ahtri tn 12, 15551 Tallinn, Estonia; registry code 17184257), trading as Decision Agency, the maker of ClaimVision. Decision Crew is the separate consulting and integration firm. For anything in this policy, contact info@claimvision.ai.
Demo requests. When you submit the "Book a demo" form, the details you enter (name, role, company, work email, approximate claims volume and your message) are delivered to us through our hosting provider’s form service and sent to the ClaimVision team by email. We use them solely to respond to you, keep them as ordinary business correspondence, and delete them on request.
Ebook downloads. When you ask for an ebook, your first name, work email and company reach the ClaimVision team through the same form service, so we can follow up about it. Nothing else is done with them, and we delete them on request.
Newsletter. If you subscribe to AI Vantage, on its own or by ticking the box on the ebook form, your email (and name and company, if you gave them) goes to our email provider, Acumbamail, which sends you a confirmation email first. You are only subscribed once you confirm, and every edition has a one-click unsubscribe.
One note in your browser. Your browser remembers your analytics choice (accept or decline), and whether you have seen the ebook card on an article, in its own storage, so neither comes back on every page. It is not a cookie, it never leaves your device, and clearing your browser data removes it.
Analytics, only with your consent. If you press “Accept analytics”, we use Google Analytics 4, provided by Google Ireland Limited, to count visits and see which pages and links help: the pages you view, how you arrived (for example from a search engine or a link), approximate location (city level; Google Analytics 4 does not store IP addresses), device and browser type, and actions such as stepping through the walkthrough, using the value calculator or sending a form (that a form was sent, never what you typed). The legal basis is your consent (GDPR Article 6(1)(a)). You can withdraw it at any time with “Cookie settings” at the bottom of every page, which stops Google Analytics and deletes its cookies. Reports keep this data for 14 months. Google signals and advertising features are switched off, and the data is never used for advertising. Google may process it in the United States, under the EU-US Data Privacy Framework.
Server logs. Our hosting provider records standard technical logs (IP address, browser type, pages requested, timestamps) for security and reliability. These are kept briefly by the host and are not used to profile visitors.
No advertising trackers or pixels. No analytics without your consent. No fingerprinting. No selling, renting, or sharing of personal data with third parties for their own purposes. Every cookie the site can set is listed in the cookie policy.
To render this site, your browser fetches webfonts from Google Fonts, and the site is served by our hosting provider. Each of these sees your IP address as a technical necessity of serving the file, under their own privacy policies. The homepage's embedded video loads YouTube's privacy-enhanced player (youtube-nocookie.com) only after you press play. Before that, YouTube receives nothing. Google Analytics (googletagmanager.com and google-analytics.com) loads only after you accept analytics. None of these services receives anything you type here.
This policy covers the marketing website only. Claim files processed by the ClaimVision product for carrier customers are governed by contract and data-processing agreements: enterprise-grade Azure hosting, encryption in transit and at rest, per-customer isolation, and no cross-customer model training. The public summary is at /security; detailed documentation is available under NDA.
Under the GDPR (we're EU-based) and, for California residents, the CCPA, you can ask us what personal data we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. Since the only personal data we typically hold is what you sent us through a form or by email, this is usually a one-email conversation: write to info@claimvision.ai. You also have the right to complain to your local data-protection authority (for us, the Estonian Data Protection Inspectorate, Andmekaitse Inspektsioon).
If this policy changes, the date at the top changes with it. Material changes get a note on this page, not a silent edit.