The pressure on property insurers
Catastrophe volume, rising repair costs, retiring adjusters, faster fraud and data buried in documents, all at once.
Free ebook · 2026
From Hindsight to Foresight
The property insurer's guide to the AI transition: the pressures on claims, where AI pays back, and how to move from a pilot to everyday work.
- Research from Swiss Re, J.D. Power, Verisk, Bain, BCG, Deloitte and others, every figure sourced
- A four-phase path from first use case to everyday work
- Ten questions to work through with your claims leadership team
PDF · 32 pagesSix chapters
From the pressures on claims to steps you can take this quarter.
Chapters 1 to 3 make the case: the pressures, where the industry is heading and where the money is. Chapters 4 to 6 show how to act on it.
Where the industry is heading
Five shifts in how a well-run claims operation looks, from bracing for the season to always-on readiness.
Where the money is
The five places AI shows up on the P&L of a property claims operation.
The transition
The claim journey before and after, and the line between what AI takes on and what stays human.
Getting ready
A one-page strategy, a four-phase path from first use case to everyday work, and ten questions to ask before you start.
Claims in the new world
One hailstorm, two Monday mornings: the same team with and without claims intelligence.
A look inside
Written to be used, not filed.
Tables you can take into a planning meeting, and a checklist you can work through with your team. The future of claims is human, empowered with AI: the reading goes to the machine, the judgement stays with your people.
Get the ebook
Thirty-two pages. Every figure sourced.
Tell us where to find you and the PDF opens straight away.
- For decision makersClaims, operations, innovation and technology leaders at property insurers.
- Fourteen sourcesSwiss Re, J.D. Power, Verisk, AM Best, Bain, BCG, Deloitte, MIT and the NAIC, listed on page 31.
- People firstAI takes on the reading. Every claim decision stays with your team.